GUARANTEES
4 Guarantees You Get Only With Pacific Coast Rugs – My 200% Guarantee
“Guaranteed You Get the Most Thorough Cleaning Or It’s FREE, Plus, I will Pay to have any cleaner you want!”
​
If you do not feel our cleaning is the most thorough you have ever seen, call us and we will do whatever we can to satisfy you. If you still are not pleased, we will gladly refund all your money on those areas, & pay another company of your choice to re-clean them.
“15 Day Re-Clean Guarantee”
​
If any catastrophe happens to your carpet within the first 15 days after we clean it for you, don’t worry, we will come back and touch it up for you at no charge. This is especially good for people who are moving in a new home, and if anything gets spilled or tracked in while moving, we will return and touch things up for you. Plus, if you are selling a home we will transfer this “15 day Warranty” to the person buying your home
“35 Day Guarantee That NO Spots Will Return”
​
Some stains are permanent, but if we do get a spot out, we guarantee it will not return. Our cleaning process is designed to give you the longest lasting results possible without spots that come back. Reappearing spots usually surface within a few days after the cleaning, but we will give you a full 35 days warranty. If any of the same spots reoccur during the first 35 days after the cleaning, call us and we will return to clean them again for FREE
“6 Month Guarantee Against Permanent Stains”
​
With our Stain Protection, you get a 6 month warranty against permanent stains. This means that if you spill something on your carpet and cannot remove it with our “Perky” spotter, a technician will come out and remove it for free. Up to 3 free calls per year are included in the amazing guarantee. If we can’t remove the spot, we will refund the price you paid for this protection. Bleaches, dyes, pet urine, vomit, and other chemical agents that remove color from carpets, as well as normal re-soiling due to excessive traffic and improperly vacuumed carpet are not included in this guarantee. You can double the life of your carpet and have spot-free carpets 365 days a year when you follow my guideline for regular professional cleaning. (Ask us about our ½ off in 6 months, No-Brainer Program)